BJ's Reviews

Based on 1 customer review and online research, bjsrestaurants.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with BJ's.

1.0 / 5.0

1 Review

5 Stars(0)

0%

4 Stars(0)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(1)

0%

How would you rate BJ's?

Customer Reviews (1)

Sort by: Most Recent
Melanie Smith
Posted on 03/09/2021
Online Ordering is Impossible!

BJ's Restaurant Chula Vista, CA - On Friday, March 5th, I attempted to order (delivery) via BJ's tablet app. I could not progress beyond the order selection page. There was no option to checkout.
On Sunday, March 7th, I again attempted to order (also delivery), this time via the phone app. I was able to check out and given an approx. arrival time. (I've saved the screenshot.) When I didn't receive an email, I attempted to order again with the same results. Neither order was delivered. Called restaurant and was told they had no orders from me. (Again, I had two screenshots.) Josh, the manager, offered no concessions. Just "Too bad, so sorry". My business went elsewhere.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question